About Ordering


Prior to making a purchase, we kindly request that you familiarize yourself with our Return Policy (hyperlink return policy). Once you have a clear understanding of our policy, we invite you to explore our extensive collection of special occasion dresses, shoes, and accessories. We are confident that shopping on our website will be an enjoyable and effortless experience for you. To facilitate your search, we have conveniently categorized our dresses into specific groups, allowing you to browse by event, dress types, colors, price, and brand.




You may order by telephone if you prefer by calling our physical location at 615-. Our physical location is open Monday through Saturday 11:00 AM – 6:00 PM Central Standard Time.




Once you have chosen the perfect gown, shoes, and/or accessories and you are ready to checkout, you can follow our simple checkout process. During checkout, we will request what your "Wear Date” (or the date of your event). This is important information we need to ensure we receive your order in time for your special event. Personal Information is also required to process your payment and order, and to allow us to contact you quickly with ship dates, availability, and any concerns regarding your order. In the event that your original order cannot be fulfilled by your special event date provided at checkout, we will contact you immediately and refund your money in full, or allow you to select another dress if you choose. If you need your dress ASAP, or have any questions, please feel free to call us.


Although you may shop 24/7 at GlamourFormals.com or call our physical location during business hours, orders placed on Fridays may not be fulfilled until the following Monday (excluding holidays) due to the operating hours of our various designers, most of whom are available Monday-Friday, 9am-5pm in various time zones within the United States.




We highly recommend getting measured by a professional (available at our physical location or by your own tailor, a local shop etc.) but it is okay to have friends or family measure you if you prefer. We do stress the importance of finding a professional, if possible, because they will know exactly where to measure and will pay attention little details that are important to the fit of a gown. If possible, it’s best to be measured in the exact undergarments you plan on wearing with your gown (i.e. padded bra or no bra at all).


Sizes are typically determined based on three measurements:
Bust- The fullest part of your bust
Waist- Your natural waist line
Hips- The fullest part of your hips


When measuring do not pull the measuring tape tight and use only a standard clothing measuring tape in inches. Make sure you take deep breaths, stand up straight (do not look down at the measuring tape as this will affect your measurement), keep your feet together, and make sure you have nothing in your pockets.